About Us

Our Story

When Hartwell & Rose began it was because we had a walk-in wardrobe full of clothes that we couldn’t wear. Full of fast fashion and one off purchases, we didn’t have anything that could work together. Everything we did wear had a common thread; simple, quality, comfortable items.

We created a brand with a small range of coats, knitwear, trousers, dresses and everyday essentials to wear.

Why We Started

Shopping for clothes had become overwhelming. With too many options, trends and not much that lasted. We wanted somewhere to find a quality coat or knitted piece you can wear for years.

Our Mission

We want to simplify your wardrobe by making sure every item has been chosen for quality, comfort and will be worn. Everything can be shipped for free and our returns are easy. We will also provide you with real customer service.

Our Vision

We want Hartwell & Rose to be your go-to brand when looking for something that will work. We aren’t the most well known or biggest brand but we want to be the one you trust. Ideally you will reach for our pieces first.

Where We Are

We have an office in Germany where our collections are designed and managed. Our everyday operations are based in Miami, Florida. We ship your orders from our warehouse, reply to your messages and ensure our customers across the United States receive dependable shipping and quick customer service.

Store: Hartwell & Rose
Warehouse Address: 3883 Wood Ave, Miami, FL 33133, USA

Email: info@hartwellrose.com
Phone: +1 424 432 4316
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
We typically reply within 24 hours on business days. Thanks for your patience!

You can also write to us via the contact form on our Contact page, or browse our FAQ page for fast answers to common questions.