Last updated: October 2026
At Hartwell & Rose, we want paying to be simple and safe. All payments run through encrypted, PCI-compliant channels operated by certified payment providers, so your details are protected from the moment you start checkout.
Ways to Pay
- Cards: Visa, Mastercard, American Express, Discover, Diners Club
- Digital wallets: Apple Pay, Google Pay, PayPal, Shop Pay
The options shown at checkout may differ depending on your region, your bank, your device and what our providers offer in your area.
Placing Your Order
- Pick the payment method you prefer at checkout.
- You’ll be taken to our secure, encrypted payment page.
- Enter your payment details and look over your order.
- Confirm — your payment is handled over an encrypted connection.
- Your order confirmation arrives in your inbox straight away.
How We Protect Your Data
- All payment information travels through SSL encryption.
- Hartwell & Rose never keeps full card numbers on our servers.
- Every transaction meets international PCI-DSS security standards.
If Your Payment Doesn’t Go Through
- Try a different payment method.
- Double-check that your card number, expiry date and billing address are correct.
- Contact your card issuer or bank — they can often explain why a charge was declined.
- Still stuck? Our support team will gladly help you sort it out.
Currency
All prices on our site are displayed and charged in US Dollars (USD).
Contact Us
Store: Hartwell & Rose
Company: Luis Malter Online Services
Warehouse Address: 3883 Wood Ave, Miami, FL 33133, USA
Email: info@hartwellrose.com
Phone: +1 424 432 4316
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)
We typically reply within 24 hours on business days. Thanks for your patience!
You can also write to us via the contact form on our Contact page, or browse our FAQ page for fast answers to common questions.